Implementation Specialist

Experience: 2 – 5 years

Responsibilities:

Subject Matter Expert (SME) for the EHR allocated

Have in-depth knowledge on the ability and limitations of the allocated EHR’s & interface

Understand the workflows of the EHR, keep tab of new features that comes in EHR upgrades, along with interface upgrades.

Understand from customer the current workflows

Analyze the forms required by customer for the specialty

Define workflow solution to customer and get sign-off

Explain the workflows to configuration team

Validate the workflows configured, show demo to customer and confirm workflows

Train the team and customer on standard workflows

Support UAT and Go-Live

Provide inputs to project manager on the new change requests coming from customer

Provide inputs to BA/development team on implementation tools to improve the productivity of configuration team

Create a standard workflow library for admin and clinical for each specialty being worked upon

Manage the standard Assessment and other forms and any changes that comes in those

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