Insights

  • Are you focusing enough on your ‘Patient Experience’?

    Here are some compelling reasons to start doing it:
    • Retain existing patients in your network
    • Get positive recommendation for your practice
    • Increase patient satisfaction scores
    • Boost performance in incentive-based pa…

  • When it comes to patient check in, although not quite the stone-age, many lean engineers state that it is a workflow which has not been updated in over 40 years.

    Patient check in is a major source of collecting patient health information and consequently results in a large amount of paper work. A paper brings with it, its own ineffi…

  • Are the revenue management strategies of your practice over the years telling the same story of rising bad debts?

    Patients are made cost-conscious consumers of healthcare services by increased Out of Pocket (OOP) contribution through higher co-pay, deductibles (HDHP) and co-insurance. So a good share of rev…

  • The ever growing volume of paper forms in your practice is not a good sign, and if you are sighing a relief of “after all it’s crucial patient data” then you are foreseeing trouble.

    Paper comes with its own inefficiencies in forms of unproductive effort guzzlers –scanning, indexing, shredding etc. which makes it a costly pr…