{"id":1348,"date":"2022-08-12T20:41:20","date_gmt":"2022-08-12T15:11:20","guid":{"rendered":"https:\/\/www.healthasyst.com\/healthcare-it-services\/?p=1348"},"modified":"2025-09-16T18:34:30","modified_gmt":"2025-09-16T13:04:30","slug":"case-study-re-architecting-a-payment-processing-platform","status":"publish","type":"post","link":"https:\/\/www.healthasyst.com\/healthcare-it-services\/case-study-re-architecting-a-payment-processing-platform\/","title":{"rendered":"[Case Study] Re-architecting a payment processing platform"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"1348\" class=\"elementor elementor-1348\" data-elementor-post-type=\"post\">\n\t\t\t\t\t\t<section data-marvy_enable_drop_animation=\"false\" data-marvy_enable_fancy_rotate=\"false\" data-marvy_enable_flying_object=\"false\" data-marvy_enable_ripples_animation=\"false\" data-marvy_enable_waves_animation=\"false\" data-marvy_enable_rings_animation=\"false\" data-marvy_enable_topology_animation=\"false\" data-marvy_enable_gradient_animation=\"false\" data-marvy_enable_snow_animation=\"false\" data-marvy_enable_firework_animation=\"false\" data-marvy_enable_cloud_animation=\"false\" class=\"elementor-section elementor-top-section elementor-element elementor-element-2f6063b7 elementor-section-boxed elementor-section-height-default elementor-section-height-default exad-glass-effect-no exad-sticky-section-no\" data-id=\"2f6063b7\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-4d276f91 exad-glass-effect-no exad-sticky-section-no\" data-id=\"4d276f91\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-466d1459 exad-sticky-section-no exad-glass-effect-no elementor-widget elementor-widget-text-editor\" data-id=\"466d1459\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span class=\"fontstyle0\">Our customer is the leading provider of Healthcare Digital<br \/>Payment solutions in the United States. <\/span> <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section data-marvy_enable_drop_animation=\"false\" data-marvy_enable_fancy_rotate=\"false\" data-marvy_enable_flying_object=\"false\" data-marvy_enable_ripples_animation=\"false\" data-marvy_enable_waves_animation=\"false\" data-marvy_enable_rings_animation=\"false\" data-marvy_enable_topology_animation=\"false\" data-marvy_enable_gradient_animation=\"false\" data-marvy_enable_snow_animation=\"false\" data-marvy_enable_firework_animation=\"false\" data-marvy_enable_cloud_animation=\"false\" class=\"elementor-section elementor-top-section elementor-element elementor-element-2668126e elementor-section-boxed elementor-section-height-default elementor-section-height-default exad-glass-effect-no exad-sticky-section-no\" data-id=\"2668126e\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-60507908 exad-glass-effect-no exad-sticky-section-no\" data-id=\"60507908\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-aa0b74e exad-sticky-section-no exad-glass-effect-no elementor-widget elementor-widget-heading\" data-id=\"aa0b74e\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">The Need<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-40023c7b exad-sticky-section-no exad-glass-effect-no elementor-widget elementor-widget-text-editor\" data-id=\"40023c7b\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>\u00a0<span class=\"fontstyle0\">To provide flexibility so that payers can submit<br \/>claims for on-demand processing.<\/span> <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7c6e4425 elementor-widget-divider--view-line exad-sticky-section-no exad-glass-effect-no elementor-widget elementor-widget-divider\" data-id=\"7c6e4425\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3ddabf2d exad-sticky-section-no exad-glass-effect-no elementor-widget elementor-widget-heading\" data-id=\"3ddabf2d\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">The Challenge<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-271edf87 exad-sticky-section-no exad-glass-effect-no elementor-widget elementor-widget-text-editor\" data-id=\"271edf87\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span class=\"fontstyle0\">Though the customer\u2019s payment platform served them well for several years, it wasn\u2019t engineered for sudden business growth. <\/span><span class=\"fontstyle0\">As they experienced a four-fold spike in volumes from 300K to 1.2 million claims per day, the processing time deteriorated by 20%.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-33171bbc exad-glass-effect-no exad-sticky-section-no\" data-id=\"33171bbc\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7f6edef4 exad-sticky-section-no exad-glass-effect-no elementor-widget elementor-widget-heading\" data-id=\"7f6edef4\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Get it now<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-189000ae exad-sticky-section-no exad-glass-effect-no elementor-widget elementor-widget-text-editor\" data-id=\"189000ae\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f1244-o1\" lang=\"en-US\" dir=\"ltr\" data-wpcf7-id=\"1244\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/healthcare-it-services\/wp-json\/wp\/v2\/posts\/1348#wpcf7-f1244-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Contact form\" novalidate=\"novalidate\" data-status=\"init\">\n<div style=\"display: none;\">\n<input type=\"hidden\" name=\"_wpcf7\" value=\"1244\" \/>\n<input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.0.3\" \/>\n<input 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value=\"Louisiana\">Louisiana<\/option><option value=\"Maine\">Maine<\/option><option value=\"Maryland\">Maryland<\/option><option value=\"Massachusetts\">Massachusetts<\/option><option value=\"Michigan\">Michigan<\/option><option value=\"Minnesota\">Minnesota<\/option><option value=\"Mississippi\">Mississippi<\/option><option value=\"Missouri\">Missouri<\/option><option value=\"Montana\">Montana<\/option><option value=\"Nebraska\">Nebraska<\/option><option value=\"Nevada\">Nevada<\/option><option value=\"New Hampshire\">New Hampshire<\/option><option value=\"New Jersey\">New Jersey<\/option><option value=\"New Mexico\">New Mexico<\/option><option value=\"New York\">New York<\/option><option value=\"North Carolina\">North Carolina<\/option><option value=\"North Dakota\">North Dakota<\/option><option value=\"Ohio\">Ohio<\/option><option value=\"Oklahoma\">Oklahoma<\/option><option value=\"Oregon\">Oregon<\/option><option value=\"Pennsylvania\">Pennsylvania<\/option><option value=\"Rhode 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aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Our customer is the leading provider of Healthcare Digital Payment solutions in the United States. The Need To provide flexibility so that payers can submit claims for on-demand processing. The Challenge Though the customer\u2019s payment platform served them well for several years, it wasn\u2019t engineered for sudden business growth. As they experienced a four-fold spike [&hellip;]<\/p>\n","protected":false},"author":16,"featured_media":1234,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"elementor_header_footer","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[4,95,92,198],"tags":[56,132,130,134,133,122,131],"ppma_author":[139],"class_list":["post-1348","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-case-study","category-custom-development","category-payers","category-rcm","tag-automation","tag-digital-payments","tag-digital-transformation","tag-foundational-blocks","tag-patient-experience","tag-payers","tag-payment-experience","entry","has-media"],"acf":[],"authors":[{"term_id":139,"user_id":16,"is_guest":0,"slug":"ha-pavan","display_name":"Pavan Bhatia","avatar_url":"https:\/\/secure.gravatar.com\/avatar\/74850076d3d033341febee01f9be9cc6?s=96&d=mm&r=g","user_url":"","last_name":"Bhatia","first_name":"Pavan","job_title":"","description":""}],"_links":{"self":[{"href":"https:\/\/www.healthasyst.com\/healthcare-it-services\/wp-json\/wp\/v2\/posts\/1348","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.healthasyst.com\/healthcare-it-services\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.healthasyst.com\/healthcare-it-services\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.healthasyst.com\/healthcare-it-services\/wp-json\/wp\/v2\/users\/16"}],"replies":[{"embeddable":true,"href":"https:\/\/www.healthasyst.com\/healthcare-it-services\/wp-json\/wp\/v2\/comments?post=1348"}],"version-history":[{"count":12,"href":"https:\/\/www.healthasyst.com\/healthcare-it-services\/wp-json\/wp\/v2\/posts\/1348\/revisions"}],"predecessor-version":[{"id":4160,"href":"https:\/\/www.healthasyst.com\/healthcare-it-services\/wp-json\/wp\/v2\/posts\/1348\/revisions\/4160"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.healthasyst.com\/healthcare-it-services\/wp-json\/wp\/v2\/media\/1234"}],"wp:attachment":[{"href":"https:\/\/www.healthasyst.com\/healthcare-it-services\/wp-json\/wp\/v2\/media?parent=1348"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.healthasyst.com\/healthcare-it-services\/wp-json\/wp\/v2\/categories?post=1348"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.healthasyst.com\/healthcare-it-services\/wp-json\/wp\/v2\/tags?post=1348"},{"taxonomy":"author","embeddable":true,"href":"https:\/\/www.healthasyst.com\/healthcare-it-services\/wp-json\/wp\/v2\/ppma_author?post=1348"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}