Appointment Reminders | Patient Communication | Products

3 Strategies to Make Your Patient Appointment Reminders More Effective

Patient appointment reminders have become a preferred strategy for most practices to minimize no-shows. And, with a study stating that appointment reminders via SMS have reduced no-show rates by 38%, there’s no reason why practices wouldn’t want to cash it in. However, merely setting up appointment reminders doesn’t get the job done. Take a look at…

Healthcare IT | IT Services

Responding to the remote patient

“In the middle of difficulty lies opportunity.” Albert Einstein is less known for this quote than his theory of relativity. The COVID19 pandemic has completely transformed the way many businesses function. There are many signs pointing to the fact that these changes are going to be permanent. Those who are prepared to transition quickly, will…

Healthcare IT | IT Services

Debating the bone of contention – Scrum Series – Part 1

You might have often heard a Scrum master ask “Story points are not equal to time?” Why does this question arise? Consider a situation where two Scrum teams working on the same project. In such cases, organizations usually expect a common measurable scale to compare the performance of their teams. This is where the problem…

Featured | Products

CAHPS Survey 101: What is CAHPS & How a Digital Platform Can Maximize Response Rate

Many providers often grapple with the question – Am I delivering quality care services, and what’s the secret rule to improve it? CAHPS Surveys give you the superpower to assess your care quality right from the one who receives it – your patients. What is CAHPS Survey? CAHPS or Consumer Assessment of Healthcare Providers &…

Featured | Healthcare IT | IT Services

ONC 2015 Final Rule: It’s time to comply with Certification for Assurance

While talking to some of our customers who we had helped achieve the ONC 2015 certification, we realized there is a sense of relief that the deadlines for ONC 2015 Cures Act Final Rule have been extended. The compliance requirements for the April 5, 2021 deadline seems deceptively straightforward enough to make one complacent. All…

Healthcare IT | IT Services

The Perils of Legacy Healthcare Systems – Part 1

Let’s start with a QnA. Q: When would you consider modernizing a legacy software platform? A: a). When my system does not scale up or is not agile enough to support modern technology, such as multitenancy support on the cloud b). When regulatory compliance requires data to be shared over APIs c). When customers request…

Healthcare IT | IT Services

Embracing Digital: The Case for Electronic Healthcare Payments

As we begin a new year with hope, the healthcare industry is faced with the most challenging of times due to COVID19. While some sectors such as hospitality and tourism saw setbacks, many industries such as online retail, online grocery shopping, entertainment, and gaming flourished amid the pandemic. Traditionally, the healthcare industry hasn’t been so…