Patient appointment reminders have become a preferred strategy for most practices to minimize no-shows. And, with a study stating that appointment reminders via SMS have reduced no-show rates by 38%, there’s no reason why practices wouldn’t want to cash it in. However, merely setting up appointment reminders doesn’t get the job done. Take a look at…
“In the middle of difficulty lies opportunity.” Albert Einstein is less known for this quote than his theory of relativity. The COVID19 pandemic has completely transformed the way many businesses function. There are many signs pointing to the fact that these changes are going to be permanent. Those who are prepared to transition quickly, will…
In the first part of this blog series, I discussed the perils of running your business with legacy systems. We also considered the various Cost and Risk aspects that are deterrents to migration. Nonetheless, deterrents do not mean that we need to avoid migration entirely. There is a mid-path that we can adopt for…
You might have often heard a Scrum master ask “Story points are not equal to time?” Why does this question arise? Consider a situation where two Scrum teams working on the same project. In such cases, organizations usually expect a common measurable scale to compare the performance of their teams. This is where the problem…
Many providers often grapple with the question – Am I delivering quality care services, and what’s the secret rule to improve it? CAHPS Surveys give you the superpower to assess your care quality right from the one who receives it – your patients. What is CAHPS Survey? CAHPS or Consumer Assessment of Healthcare Providers &…
While talking to some of our customers who we had helped achieve the ONC 2015 certification, we realized there is a sense of relief that the deadlines for ONC 2015 Cures Act Final Rule have been extended. The compliance requirements for the April 5, 2021 deadline seems deceptively straightforward enough to make one complacent. All…
Let’s start with a QnA. Q: When would you consider modernizing a legacy software platform? A: a). When my system does not scale up or is not agile enough to support modern technology, such as multitenancy support on the cloud b). When regulatory compliance requires data to be shared over APIs c). When customers request…
As we begin a new year with hope, the healthcare industry is faced with the most challenging of times due to COVID19. While some sectors such as hospitality and tourism saw setbacks, many industries such as online retail, online grocery shopping, entertainment, and gaming flourished amid the pandemic. Traditionally, the healthcare industry hasn’t been so…
