Experience next-level application support

Learn. Resolve. Optimize.

In a complex IT landscape, it can get challenging to manage multiple vendors for healthcare applications. Increasing spends on IT coupled with lack of skilled resources add to the complexity. Working with an experienced Application Managed Services partner can cut through the complexity and simplify application support.

With extensive EHR experience, we specialize in EHR Managed Services; to know more, click here.

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Healthcare Application Managed Services

Our unique approach to Managed Services is based on continuous learning and process improvement

Managed Services
  • Reduce total cost of ownership, with a metrics-based SLA-driven model
  • Availability of resources 24x7x365 no matter where you are located
  • Resolve healthcare application issues quickly with assistance from cross-trained experts who can adapt to changing business requirements

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Global Service Delivery Model

Long-term strategic partnerships

  • Strong record of building trust and long-term relationship with the clients underlines stability and commitment to delivering value
  • Technology expertise and best practices imbibed from industry-leading healthcare technology providers
  • Learning from complex technical problems and sharing the knowledge back with customers

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  • Proactive automation through root-cause analysis
  • Streamlined processes resulting in reduced number of tickets

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Continuous improvement with automation

Resources

[Brochure] EHR Managed Services

The push towards outsourcing Healthcare organizations have invested heavily in EHR technology with the promise of meeting the goal of the Triple Aim. However, an ever-changing regulatory landscape, the constant

[Case Study] How our Managed Services improved application availability for a patient engagement platform

The customer is a healthcare technology companyspecializing in digital solutions for patient engagement inthe ambulatory space. The Need A highly customizable platform requiring both clinicaland technical expertise to support• Complex

[Case Study] How our Managed Services improved availability for a payment platform

The customer is a leading provider of healthcare payment solutions in the United States. The Need The customer lacked a mechanism to track incidents before they could cause damage and

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