Patient Communication

Connect, engage, and build better patient relationships with CheckinAsyst’s HIPAA-compliant, secured patient communication tools

Patient Communication, Patient Communication, CheckinAsyst®

Do More with Automated Reminders

CheckinAsyst’s patient communication platform is here to ensure missed appointments and bad debts never impact your practice. With our appointment and payment reminders, replace phone calls and ineffective manual schedules to minimize no-shows and increase payment collections.

Build Better Engagement with Secure Chat

CheckinAsyst introduces a simple way to enable two-way patient-provider communication, all without the hassles of an additional platform. With our HIPAA-compliant secure chat, anyone can start a conversation – be it your patients or staff. Make communication hassle-free and improve patient satisfaction across the care journey with our patient communication solution.

  • Allow patients to initiate a conversation directly from your practice website
  • Use chatbot templates to guide your patients and communicate faster
  • Share and receive rich files via our secured patient communication tool
  • Allow your staff to keep track of new, incoming messages with real-time alerts
HA Patient Communication 2 1, CheckinAsyst®

Ensure Timely Communication with Patient Broadcast

With CheckinAsyst’s patient broadcasts, reaching your target audience will no longer be a tiring, time-consuming process for your staff. Set up patient communication for everything from appointment delays, office closure due to weather, new services, and other updates to a large segment of patients in the shortest time.


Upload patient list or target based on population, providers, appointment type


Choose your patient broadcast channel – email, SMS or both


See the preview & send automated or on-demand announcements

HA Patient Communication 4 1, CheckinAsyst®

Simplify Patient Surveys to Capture Data Easily

Leverage our automated and customizable patient satisfaction surveys to quantify patient experience and introduce improvement programs. Generate surveys specific to location, provider, or organization to understand patient perception, build loyalty, and manage practice reputation.

  • Create anonymous, identifiable, or program-specific surveys like CAHPS and more
  • Set up surveys specific to location, provider, appointments, and other custom parameters
  • Allow patients to complete surveys at the facility or post-visit using their mobile
  • Measure patient sentiments and survey scores using our automated survey reports