Patient Communication

Connect, engage, and build better patient relationships with CheckinAsyst’s HIPAA-compliant, secured communication hub

Patient Communication

Do More with Automated Reminders

CheckinAsyst’s reminders are here to ensure missed appointments and bad debts never impact your practice. With our appointment and payment reminders, replace phone calls and ineffective manual schedules to minimize no-shows and increase payment collections.

Build Better Engagement with Secure Chat

CheckinAsyst introduces a simple way to communicate with your patients via email or text, all without the hassles of an additional platform. With our HIPAA-compliant patient secure chat, you can build patient conversations across the care journey.

  • Create custom messages or send ready-to-use templates to communicate faster
  • Share and receive rich files via our secured, HIPAA-compliant patient chat
  • Allow your staff to keep track of new, incoming messages with real-time alerts

Send Timely Patient Broadcast and at Scale

With CheckinAsyst’s patient broadcasts, reaching your target audience will no longer be a tiring, time-consuming process for your staff. Send patient announcements for everything from appointment delays, office closure due to weather, new services, and other updates to a large segment of patients in the shortest time.


Upload patient list or target based on population, providers, appointment type


Choose your patient broadcast channel – email, SMS or both


See the preview & send automated or on-demand announcements

Simplify Patient Surveys to Capture Data Easily

Leverage our automated and customizable patient satisfaction surveys to quantify the patient experience and introduce improvement programs. Generate surveys specific to location, provider, or organization to understand patient perception, build loyalty, and manage practice reputation.

  • Create anonymous, identifiable, or program-specific surveys like CAHPS and more
  • Set up rule-based workflows to send customized surveys as per your unique needs
  • Allow patients to complete surveys at the facility or post-visit using their mobile