Role of Integration in the Healthcare Innovation Cycle: Part 1

‘There is always N + 1 innovative solutions for any problem, where N is the number of solutions that has been tried and 1 is the best solution’ With an estimated annual expenditure of $3 Trillion USD, US healthcare is the largest in the world and certainly not new to challenges. These challenges created a lot of …

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Effective Feedback Collection: The New-age Patient Satisfaction Surveys

Patient satisfaction surveys have become the standard for quantifying patient experience, qualifying healthcare outcomes and even determining your payments1. Do surveys play these roles in your practice? The hue and cry about patient satisfaction surveys In any industry, ignoring the customer, to say that the customer’s voice and desires are irrelevant, is the sure-shot way of getting …

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Patient Data Usability Hemorrhage: The 3 overlooked symptoms

‘It’s time for data powered revolution in healthcare’ said Todd Park, Nation’s second CTO on a summer morning of May 2012 at the White House. This re-ignited the debates and discussions around healthcare data yet again. Is patient data revolution a distant dream even after 5 years down the lane? According to a 2017 survey by New …

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Great [Patient] Expectations

Healthcare professionals, all over the world, are on agreement that patient satisfaction is an important outcome for the sustainability and long term profitability of a healthcare practice. The most important contributor to patient satisfaction is understanding and managing patient expectations, which has come a long way with healthcare too embracing consumerization of IT. Most often, …

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A New Beginning

Knowledge is like money: to be of value it must circulate, and in circulating it can increase in quantity and, hopefully, in value. – Louis L’Amour Information, data and its communication and transmission is disjointed. Separate ecosystems exist under the guise of being unified. While this may not be true in every industry, it seems …

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