Accelerating Regression Testing for a Complex Patient Engagement Platform
The customer is a leading healthcare technology company specializing in digital solutions for patient engagement.
The Need
The customer’s platform streamlines patient intake and communication workflows for healthcare practices and integrates with a wide range of EHR systems. The platform is deeply configurable and has a complex ecosystem of third-party integrations.
The Challenge
High Test Volume & Manual Effort: With 14,000 test cases and a regression suite of 3,000, manual validation was time-consuming, resource-heavy, and unsustainable.
Slow Regression Cycles: Regression testing spanned four weeks and involved eight dedicated testers, slowing down time-to-market for new features.
Cross-Platform Compatibility: Ensuring consistent functionality across mobile phones, tablets, and laptops required exhaustive testing across browsers and devices.
- Complex Third-Party Integrations: The platform relied on numerous external services—each a potential failure point. Integration testing was essential but constrained by API rate limits and availability.
- Dynamic Workflows & Payment Device Testing: Workflow behaviors changed based on configuration settings, necessitating validation across multiple permutations.
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