The customer is a healthcare technology company
specializing in digital solutions for patient engagement in
the ambulatory space.

The Need

A highly customizable platform requiring both clinical
and technical expertise to support
Complex troubleshooting with minimum six 3rd party
integrations per implementation
Deployed in a dynamic environment with high churn,
needing Practices to support continuous training

HealthAsyst Approach

  • Developed and documented Standard Operating
  • Implemented an integrated tool-based support system
    with dashboards for proactive monitoring
    Optimized processes to provide an integrated, SLA-based L1, L2, and L3 support

Get it now

    Please prove you are human by selecting the plane.

    By entering your contact information, you agree to receive our marketing material in accordance with our Privacy Policy

    Close Menu