The customer is a specialty Electronic Health Records (EHR) company offering multi-faceted solutions like customizable EHRs, Practice Management software, and Patient Engagement solutions.

The Need

To revamp the customer’s patient portal built on legacy technology in line with scalability, maintainability, and additional revenue generation requirements.

The Challenge

The customer’s patient portal, built on legacy technology, needed more sophisticated features and enhancements before it could be considered market ready. The portal’s user experience needed to be at par with industry standards. Further, in line with evolving business requirements, new modules and enhancements of existing modules were needed. Finally, as part of the customer’s business strategy, the customer needed to develop a mobile application for the portal. This development faced challenges due to the web portal’s reliance on legacy technology. 

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