Enabling Seamless Integration with 3rd-Party IAM Systems for Enhanced User Security
The customer is a global leader in electronic instruments and electromechanical devices, with a division dedicated to delivering innovative communication and healthcare technology solutions for a wide range of critical industries.
The Need
The customer’s communication and healthcare technology division had developed a core platform to streamline communication and workflow management in clinical settings. While the platform was already integrated with Microsoft’s ADFS Identity and Access Management (IAM) solution for user authentication, an increasing number of clients were opting for third-party IAM systems such as Okta and Shibboleth. To meet this growing demand, the customer aimed to implement a flexible and scalable integration strategy that would support user authentication, role synchronization, and robust security across diverse IAM platforms.
The Challenge
- Integrating the healthcare communication platform with multiple third-party IAM solutions used by customers.
- Managing and synchronizing user roles effectively between different IAM systems and the platform.
- Ensuring seamless, secure user authentication and authorization while maintaining consistent and secure data management.
- Providing a comprehensive audit trail of all authentication and authorization activities to support security and compliance requirements.
Get it now