Patient Payment Solutions

Modern digital tools for every step of your patient payment journey

Right from insurance verification to payment posting, streamline operations and increase efficiency at every step of the revenue cycle. Let your team spend less time chasing balances and more time focusing on delivering care for patients.

E&B verification

Automate eligibility verification to confirm coverage and understand patient responsibility before and at the time of visit.

Multi-channel payment collection

Collect payments via pre-registration links, website option, in-clinic POS, and flexible plans to improve convenience and cash flow.

Automated payment reminders

Send automated email and SMS reminders to prompt timely payments and reduce outstanding balances without extra staff efforts.

Automated eligibility & benefit verification that protects revenue

Accurate payments start with accurate coverage. Automated eligibility verification ensures you have the right insurance information before the visit, preventing denials, billing errors, and unexpected patient balances.

  • Batch insurance verification to check coverage before the visit
  • Real-time eligibility checks for walk-ins and updated insurance
  • Configurable co-pay rule mapping based on specialty & appointments
  • Ability to verify eligibility for preventive care services
  • Option to import E&B data directly from the PM system
  • Easy-to-view dashboard to monitor eligibility status
  • Easy SMS/email channels to collect updated insurance details

Let patients pay anywhere, anytime through multiple digital channels/modes

Nowadays, patients look for convenience, and it’s your job to deliver it while accelerating your practice collections.

Boost your practice revenue cycle by enabling patients to pay from various stages of their care journey.

Before the Visit
Send secure payment links via email or SMS during pre-registration so patients can pay co-pay and balance upfront.

At the Clinic
Provide quick payment options on the visit day via the self-service kiosk, handheld device, or at the front desk.

After the Visit
Enable a secure payment widget on your practice website so patients can pay outstanding balances anytime.

Turn outstanding balances into predictable revenue through automation.

Payment Reminders
Send automated reminders via email and/or SMS at configurable intervals to reduce bad debt.

Payment Contracts
Collect balances automatically with prior written consent; patients are notified before charges are processed.

Flexible Payment Plans
Allow patients to choose installment duration and minimum amounts to pay larger balances easily.

Broadcast Messaging
Target specific patient groups based on multiple filters to collect payments for various reasons, including prepayment for surgeries.

Reduce Confusion and Accelerate Payments with Intelligent Patient E-Statements

Financial confusion is one of the biggest reasons patients delay payments. Clear, timely, patient e-statements remove friction and drive faster collections.

Deliver transparent, easy-to-understand e-statements that explain what patients owe, why they owe it, and how to pay instantly, all without printing or mailing a single page. Replace paper and enable patients to actively participate in their financial responsibilities.

Automated monthly e-statements

Monthly clarity for all patients, without manual work

Instant on-demand statements

Generate statements in real-time based on patient enquiries

Access during patient check-in

Patients can view statements during check-in using any mode

Complete financial clarity

Clear breakdown of charges, adjustments, and balance

Embedded “Pay Now” button

Easy, one-click payment option directly from the statements

Avoid payment information errors and the need for repeated manual verification by automatically posting payment data to your PM.

  • Maintain accurate, up-to-date records without any manual entries
  • Reprocess failed payment posting to ensure no lapses in records
  • Manage refund/void directly from the Dashboard to avoid rework
  • Print or email receipts in seconds to patients and internal teams

Track collections to make data-backed improvements

  • Monitor payments collected based on practice locations and view patient and visit-level information.
  • Analyze payments collected through different sources, i.e., during pre-reg, check-in, reminders & more.
  • Track amount collected via CheckinAsyst, processed by the bank, and posted into the system for easy reconciliation.
  • Compare payment opportunities with actual collections to identify gaps and take improvement actions.
  • Measure payment plan utilization and capture insights such as amount collected, pending schedules, source, and more.
Digital Intake for Your Practice

Results our customers saw using our digital patient payment platform

in payment collection by automated reminders & multiple digital payment channels
in patient payment collection
  • Seamless multi-channel collections
  • Integrated with Worldpay, athenahealth payment gateway & more
  • Lower merchant processing fees
  • Better flexibility in setting up workflows

Interested in enhancing your patient payment approach? Schedule a demo today to see how CheckinAsyst can boost your revenue. Schedule a demo today.

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    How do online patient payment solutions improve billing efficiency?

    Online patient payment solutions shorten the billing cycle, increase payment collection rates, and reduce administrative workload for billing teams.

    Key features to evaluate include:

    • Patients pay online 24/7, reducing inbound payment calls to your office
    • Automated payment reminders reduce overdue balances
    • Payment plan options increase collection rates on large balances
    • Payments posted directly to the PM system
    • Digital statements reduce printing and mailing costs

    How do healthcare billing and payment platforms help clinics collect patient payments faster?

    Healthcare billing and payment platforms help clinics collect patient payments faster by providing patients with convenient online payment options before or after appointments. Instead of relying on mailed statements or phone payments, clinics can offer secure digital payment options that are easier for patients to use. Healthcare billing and payment platforms shorten the billing cycle, increase on-time payments, and reduce administrative workload for billing teams.

    What should healthcare providers look for in healthcare payment systems and solutions?

    Healthcare payment systems and solutions should help providers collect payments easily while giving patients convenient ways to pay their medical bills.

    Important features to look for include:

    • Secure online patient payment channels/modes before the visit, during check-in or after the visit
    • Seamless integration with PM systems for accurate payment posting
    • Flexible automated payment reminders based on practice needs
    • Ability to refund or mark void payments easily
    • Options to collect co-pays, outstanding balances, and additional line items
    • Clear payment tracking and reporting for staff