Patient Payment Solutions
Accelerate patient payments with smarter workflows
Verify eligibility and collect patient payments from anywhere, anytime to lower claim denials, boost patient experience, ease staff workload, and increase cash flow, all within a highly configurable, frictionless patient payment software, designed for today’s practices.
Modern digital tools for every step of your patient payment journey
Right from insurance verification to payment posting, streamline operations and increase efficiency at every step of the revenue cycle. Let your team spend less time chasing balances and more time focusing on delivering care for patients.
E&B verification
Automate eligibility verification to confirm coverage and understand patient responsibility before and at the time of visit
Multi-channel payment collection
Access patient responsibility on a need basis with real-time E&B verification
Automated payment reminders
Communicate payment responsibility beforehand to improve transparency and persuade patients to pay up
Automated eligibility & benefit verification that protects revenue
Accurate payments start with accurate coverage. Automated eligibility verification ensures you have the right insurance information before the visit, preventing denials, billing errors, and unexpected patient balances.
- Batch insurance verification to check coverage before the visit
- Real-time eligibility checks for walk-ins and updated insurance
- Configurable co-pay rule mapping based on specialty & appointments
- Ability to verify eligibility for preventive care services
- Option to import E&B data directly from the PM system
- Easy-to-view dashboard to monitor eligibility status
- Easy SMS/email channels to collect updated insurance details
Let patients pay anywhere, anytime through multiple digital channels/modes
Nowadays, patients look for convenience, and it’s your job to deliver it while accelerating your practice collections.
Boost your practice revenue cycle by enabling patients to pay from various stages of their care journey.
Before the Visit
Send secure payment links via email or SMS during pre-registration so patients can pay co-pay and balance upfront.
At the Clinic
Provide quick payment options on the visit day via the self-service kiosk, handheld device, or at the front desk.
After the Visit
Enable a secure payment widget on your practice website so patients can pay outstanding balances anytime.
Turn outstanding balances into predictable revenue through automation.
Payment Reminders
Send automated reminders via email and/or SMS at configurable intervals to reduce bad debts.
Payment Contracts
Collect balances automatically with prior written consent; patients are notified before charges are processed.
Flexible Payment Plans
Allow patients to choose installment duration and minimum amounts to pay larger balances easily.
Broadcast Messaging
Target specific patient groups based on multiple filters to collect payments for various reasons, including prepayment for surgeries.
Reduce Confusion and Accelerate Payments with Intelligent Patient E-Statements
Financial confusion is one of the biggest reasons patients delay payments. Clear, timely, patient e-statements remove friction and drive faster collections.
Deliver transparent, easy-to-understand e-statements that explain what patients owe, why they owe it, and how to pay instantly, all without printing or mailing a single page. Replace paper and enable patients to actively participate in their financial responsibilities.
Automated monthly e-statements
Monthly clarity for all patients, without manual work
Instant on-demand statements
Generate statements in real-time based on patient enquiries
Access during patient check-in
Patients can view statements during check-in using any mode
Complete financial clarity
Clear breakdown of charges, adjustments, and balance
Embedded “Pay Now” button
Easy, one-click payment option directly from the statements
Track collections to make data-backed improvements
Results our customers saw using our digital patient payment platform
Simplify processing with bi-directional PM integration
Avoid payment information errors and the need for repeated manual verification by automatically posting payment data to your PM.
Maintain accurate, up-to-date records without any manual entries
Reprocess failed payment posting to ensure no lapses in records
Manage refund/void directly from the Dashboard to avoid rework
Print or email receipts in seconds to patients and internal teams
Why choose CheckinAsyst’s patient payment solution
Seamless multi-channel collections
Integrated with Worldpay, athenahealth payment gateway & more
Lower merchant processing fees
Better flexibility in setting up workflows
Interested in enhancing your patient payment approach?
Schedule a demo today to see how CheckinAsyst can boost your revenue.
Frequently Asked Questions (FAQS):
How do online patient payment solutions improve billing efficiency?
Online patient payment solutions shorten the billing cycle, increase payment collection rates, and reduce administrative workload for billing teams.
Online patient payment solutions improve billing operations in these ways:
- Patients pay online 24/7, reducing inbound payment calls to your office
- Automated payment reminders reduce overdue balances
- Payment plan options increase collection rates on large balances
- Payments posted directly to the PM system
- Digital statements reduce printing and mailing costs
What should healthcare providers look for in healthcare payment systems and solutions?
Healthcare billing and payment platforms help clinics collect patient payments faster by providing patients with convenient online payment options before or after appointments. Instead of relying on mailed statements or phone payments, clinics can offer secure digital payment options that are easier for patients to use. Healthcare billing and payment platforms shorten the billing cycle, increase on-time payments, and reduce administrative workload for billing teams.
How do healthcare billing and payment platforms help clinics collect patient payments faster?
Healthcare payment systems and solutions should help providers collect payments easily while giving patients convenient ways to pay their medical bills.
Important features to look for include:
- Secure online patient payment channels/modes before the visit, during check-in or after the visit
- Seamless integration with PM systems for accurate payment posting
- Flexible automated payment reminders based on practice needs
- Ability to refund or mark void payments easily
- Options to collect co-pays, outstanding balances, and additional line items
- Clear payment tracking and reporting for staff