Are you focusing enough on your ‘Patient Experience’?

Here are some compelling reasons to start doing it:

  • Retain existing patients in your network
  • Get positive recommendation for your practice
  • Increase patient satisfaction scores
  • Boost performance in incentive-based payment programs

Enhancing patient experience should be one of your major goals.

The obvious: Technology has a major role to play in achieving this goal.

The not-so-obvious: Clinics appropriately leveraging digital technology to offer a great experience throughout the patient’s journey.

In fact, where does the patient journey even start? The exam room you say? Not Really. Let us explore the various touch-points in the patient experience journey that can be influenced by digital technology, even before the patient meets their provider.

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