Patient Experience

When long queues became a daily sight at Jeffers, Mann & Artman (JMA) Pediatrics, a patient-driven medical home, the clinic decided to re-examine its operations. With manual check-in and redundant administrative tasks being the root cause of inefficiencies, JMA focused on adopting a digital front door strategy.

Download the customer story to learn how the practice:

  • Reduced wait times by 10 minutes per patient with pre-visit registration and digital patient intake
  • Saved up to 3 hours of daily manual work with automated appointment reminders
  • Strengthened patient communication by leveraging broadcast messaging, and more

Access the Customer Story