Beyond the Basics: 6 Digital Intake Strategies to Go the Extra Mile in Patient Experience
In a world of digital clutter, it is very easy to become another “me-too”. That’s when the little things count. US healthcare is gearing toward…
In a world of digital clutter, it is very easy to become another “me-too”. That’s when the little things count. US healthcare is gearing toward…
In the world of kiosks, emails, and texts, filling out forms on a clipboard seems out of place. And yet, even today, healthcare organizations continue…
Last week, my family and I stepped out for dinner at a neighborhood restaurant. While everyone was busy settling down, I quickly grabbed my smartphone…
Patient appointment reminders have become a preferred strategy for most practices to minimize no-shows. And, with a study stating that appointment reminders via SMS have reduced…
Many providers often grapple with the question – Am I delivering quality care services, and what’s the secret rule to improve it? CAHPS Surveys give…
With healthcare practices continuing to forge ahead into the new financial year, preparing for the Merit-based Incentive Payment System (MIPS) reporting period is one of…
Your front office staff attends to the long line of patients. The phone rings. The staff answers the inquiry on call and gets back to…
The world is facing an unprecedented test. And this is the moment of truth. Societies are in turmoil, and economies are in a nose-dive. When…
The medical community across the country is at the forefront to combat COVID-19 pandemic, risking it all. The count of COVID-19 cases is on a…
As 2020 unfolds with COVID-19, uncertainty hovers around the medical community on managing and containing the pandemic. Practices and Hospitals all across the country are…