Community Health Center of Northeast Oklahoma struggled with paper-based intake processes that created long wait times, daily scanning and data entry work, and missing PHQ-9 scores that affected UDS reporting. Patients had to complete up to 15 forms during visits, making the process slow and frustrating for both staff and patients.
They decided to automate these tasks and implemented our integrated digital intake and engagement solution to replace paper forms with streamlined digital workflows that automatically capture and post patient data into the EHR.
What they achieved after implementation:
- 100% automated capture of reporting and clinical screening data
- Faster patient intake with reduced wait times
- Elimination of manual scanning and repetitive data entry
- Improved PHQ-9 screening accuracy with autoscoring and EHR posting
- Cleaner, more accurate data for UDS reporting and quality measures
Download the full customer story to see how they enhanced their financial performance, patient outcomes and overall patient satisfaction.